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Refund Policy

Last updated: September 30, 2026

Overview

At FastBOC3 Filing, we take pride in the quality and speed of our BOC-3 filing service. Because our service involves preparing a federal filing that is submitted to the FMCSA on your behalf, our refund policy reflects the nature of this work.

FastBOC3Filing is operated by Fast Filing Group LLC; payments are processed by its affiliate Cryp Solutions LLC.

Refund Eligibility

Eligible for Refund

You may request a full refund if all of the following conditions are met:

  • You contact us before we have confirmed that your filing has been submitted to the FMCSA.
  • Your filing has not yet been processed or sent to the FMCSA.

To request a refund, email us at support@fastboc3filing.com as soon as possible after your purchase. Include your order details and USDOT number.

Not Eligible for Refund

Refunds are not available in the following situations:

  • Filing already submitted: Once your BOC-3 has been filed with the FMCSA and you have received your filing confirmation, the service has been rendered and no refund will be issued.
  • Duplicate orders: If you placed a duplicate order in error, contact us immediately. If the duplicate filing has not been submitted, we will refund the duplicate charge. If both have been filed, no refund is available.
  • Change of mind after filing: We cannot reverse a BOC-3 filing once it has been submitted to the FMCSA.

Refile-or-Refund Guarantee

If FMCSA rejects your BOC-3 filing because of an error on our part:

  • Your BOC-3 is refiled at no additional charge, or
  • If the issue cannot be resolved, we issue a full refund of your package price ($75 for the Standard BOC-3, $125 for the Authority Package).

This guarantee does not apply to rejections caused by inaccurate information provided by the customer. To use it, contact us as described in How to Request a Refund below.

How to Request a Refund

To request a refund, contact us as soon as possible:

Please include the following in your refund request:

  • Your USDOT number
  • The email address used during checkout
  • Your reason for requesting a refund

Refund Processing

Approved refunds will be processed to the original payment method within 5-10 business days. The exact timing depends on your bank or credit card issuer.

Important Note

Because our average filing time is approximately 1 business day, we strongly encourage you to contact us as early as possible if you wish to cancel your order. Once the filing is confirmed, the service is considered complete and non-refundable.

Contact Us

If you have questions about our refund policy, contact us at:

FastBOC3 Filing
Email: support@fastboc3filing.com